Contact Us

Contact Prime Fleet Parts

Get Help Finding the Right Parts

Have a question? Need help with products, orders, shipping, or returns? Our team is ready to help keep your operation moving.

Prime Fleet Parts customer support representative

Contacting Us About an Order

To help us assist you quickly, please include:

Your order number
Product name or part number
A brief description of your question or issue

Business Hours

Monday – Friday
8:00 AM – 5:00 PM EST

Messages received after hours will be answered as soon as possible the next business day.

Support Topics

Order status updates Returns and exchanges Core returns Shipping questions Product compatibility Cross-reference availability