Shipping & Returns
Policy Information Effective Date: March 13, 2026 Orders are typically processed within 1–2 business days after payment is confirmed. We ship using UPS, FedEx, USPS, and freight carriers for oversized items. Orders are primarily shipped within the United States. International shipping may be available depending on product and destination. Shipping rates are calculated based on package weight, size, destination, and selected shipping method. A tracking number will be provided via email once your order ships. Delivery times are estimates and may be affected by weather, carrier delays, holidays, or supply chain disruptions. If your package is damaged or appears lost, contact the carrier and notify us at support@primefleetparts.com. Returns may be accepted within 30 days of delivery if the item is unused, in original condition, and in original packaging. The following items are generally not eligible for return: A Return Authorization is required before returning any item. Contact support@primefleetparts.com to request one. Customers are responsible for return shipping costs unless the item was shipped incorrectly, arrived damaged, or is defective. Refunds are issued to the original payment method within 5–10 business days after the return is received and inspected. If you receive an incorrect or defective item, we will arrange a replacement when available.Shipping & Returns Policy
Shipping Policy
Returns Policy